We have heard this from some of our Peachtree Clients when saving Peachtree transactions their system hangs. The problem is caused by one maintenance record being used in thousands of transactions. Let me give you an example:
Lets say, you have a Customer that you invoice for tons of transactions. At some point you will see your system slowing down, and over time it will just stop responding when clicking the save button.
It appears that Peachtree has a problem with this. We assume it is because of the recalculating of balances and such, and at some point it just get lost. It may happen with sales invoices, applying receipts, purchases, cash disbursements or actually any type of transaction.
It may happen with any type of maintenance record item, such as customers, vendors and inventory items. So you ask, what can I do about it? Well there are a couple of work arounds.
- Purge your Peachtree Data
- Create a new ID for the maintenance record that is giving you trouble and start using that new ID.
Sometime you are just stuck, because the customer may have open transactions that need payments applied and you cannot apply them. At this point you will need to send your Peachtree data to us for our scrubbing service.